Shipping & returns

REVIEW BEFORE LAUNCH: Confirm the highlighted details match how you actually ship, then remove this notice.

Shipping

We currently ship to: US.

Shipping is a flat $8.00 per order.

Orders usually ship within a few business days of roasting. You'll get an email with tracking information (when available) as soon as your order ships.

[Review: carriers used, typical transit time, what happens with lost or damaged packages.]

Local pickup

Local pickup is not currently offered.

Returns and refunds

Because coffee is a food product, we can't accept returns of opened bags. If something is wrong with your order — damaged, incorrect or not what you expected — please contact us within [Review: N days] of delivery and we'll make it right.

Approved refunds are issued to your original payment method. Card refunds usually appear within 5–10 business days, depending on your bank.

Cancellations

If you need to cancel, contact us as soon as possible. Once an order has been roasted or shipped we may not be able to cancel it. A canceled order and a refund are separate steps — we'll always tell you clearly when a refund has been issued.